Stephen B Faulkner
Sr Engineer, Partner
As the second generation owner and Senior Partner of Cybernut Solutions, Stephen brings more than 15 years of experience to the team from small, medium, and large corporate environments where he specialized in Information Technology Project Management and infrastructure support. After working on IT deployment assignments in several international markets, Stephen is now focused on growing the organization while providing exceptional customer care to our business clients and partners in North Texas.
Jinger is a veteran of the US armed services and graduated with honors with a degree in Information Technology. Jinger is responsible for the management of daily operations relating to Tier 1 support provided by the Cybernut Solutions Service Desk. Jinger works closely with IT teams, other internal operating units, vendors, and our clients to ensure the IT support requirements are met in a timely fashion. Jinger is focused on the day to day tactical team management role however her role is also to assist with future departmental planning with regards to organizational structure, tool recommendation, staffing, trending, and analysis to ensure SLA’s are maintained on a daily basis as well as position the team for the future.
Technician - NOC I
Zack Simmons joined Cybernut Solutions as a level 1 technician and network operations center engineer. Zack also works as part of the service team. Zack is a veteran of the US armed services and recently graduated with a degree in Information technology.
Technician - Security Engineer
Seth joined Cybernut Solutions as a technician and brings a unique skill set to the team. Seth graduated with a degree in Information Technology and has a passion for security. Seth is part of our security compliance team involved with evaluating client security and helping our clients subject to healthcare and financial regulatory oversight maintain their compliance needs and requirements for state and federal agency audits.
EHR Training Coordinator, Consultant
Margaret Turner is the EHR Training Coordinator for Cybernut Solutions, specializing in the training of medical clients & practices with new or upgraded medical software, such as Medical Lytec, Pulse, EagleSoft, and Dentrix. She is also responsible for writing & preparing policy and procedures documentation for ease of use after training is completed. Margaret is HIPAA certified with advanced certifications and provides ongoing HIPAA consulting, certification, training, and documentation in these areas. Margaret holds a B.A. in Psychology from Sul Ross State University, as well as a Master's of Public Health from Walden University. She has previous experience as a counselor, office supervisor, office manager and consultant within the healthcare industry, making her the EHR expert you can count on to get your staff on the same page when it comes to healthcare technology.
Courier, Office Assistant
Bill Clark has been an important part of our team since 2005 having worked for Lucent Technologies and logistics in the past, he has a gift for filling the gap and supporting our admin staff in a variety of ways. Many of our clients know Bill as he performs courier duties and is often picking up and delivering hardware to the client locations. Bill is an avid Cowboys fan and enjoys the SCIFI channel during his down time.