April 3rd, 2014

iPhone_March31_BApple’s iPhone and iPad are definitely in the league of the most popular mobile devices. They come with various features and apps, including FaceTime, which is used for is video calls and Siri, a virtual assistant that follows voice commands. These devices also come with a calendar app - Calendar - that you can use not only for checking dates but for creating events as well. With this app you can rest assured that you don’t have to forget any important dates. You can also change the start of the week of Calendar if you wish as well.

Why change the day your week starts on your calendar?

If you go into Calendar and note that your regional setting is set to United States, for example, you may notice that the day of the week starts on a Sunday. This is true even with other regional settings. While it is technically correct that Sunday is the beginning of the week, you may still want to change the day so that your week starts based on your native calendar or even when your work week begins.

Often people see Monday as the start of the week because it is usually the start of the working week. You might find it more convenient if this is also reflected in your calendar setup. Moreover, your calendar might appear more organized if your weekends are next to each other. With the default setting, Sunday and Saturday are on the left and right side, with the work week in between.

How to change the beginning of your work week

There are two ways to change the day that your week starts on Calendar. One method is changing the country in the regional setting and the other one is by changing your Calendar's date setting. However, take note that changing the regional setting will also affect other features in your device such as the time format and the number that appears on your screen when someone calls. If you don’t want to take any chances, it’s best to follow the calendar setting method.

Here’s how to change the day your week starts on your calendar setting:

  1. Tap the Settings icon on your device.
  2. Scroll to Mail, Contacts and Calendars then tap on it.
  3. Go to Calendars and select Start Week On.
  4. Tap your preferred option and Calendar will make that the start of your week.
If you would like to be a little different, you can change your regional settings by:
  1. Going to Settings.
  2. Choosing General.
  3. Selecting International.
  4. Tapping Regional Format.
  5. Selecting the country or region of your choice
As mentioned, this may affect other features on your device, including the time and the way phone numbers are displayed. If you work with colleagues or clients from other regions, this might not be an issue for you.

If you have any questions about your devices and how you can use it in your business then get in touch. Our friendly and knowledgeable support team are happy to assist you.

Published with permission from Source.

Topic iPhone
March 5th, 2014

iPhone_Mar03_BWhether it’s for business reasons or your own personal daily tasks, knowing how to take screenshots with your iPhone can be really useful. If you’re one of the many people who aren’t familiar with how to do this, then we'd like to teach you how. You can also learn about how you can really benefit from this feature.

How exactly do I take screenshots on my iPhone?

To start taking screenshots just follow these simple steps:
  1. Hold down the lock button at the top of your iPhone.
  2. Double tap your home button as you hold the lock button down. You should see the device snap a picture of your screen.
  3. Open your camera roll by going to the home screen and tapping on your photo gallery, and you should see the image there.

How are screenshots useful?

There are several benefits of taking screenshots, but here are just a few:

Product reviews

If you have a product, or are looking to share a review about one that you have downloaded to your phone, take a screenshot of it so that you can use this to greatly enhance your product reviews. This works best for something on your phone that can be hard to capture by a camera.

For example, if you own a product (like software or a mobile app) and your team put a lot of effort into improving its UX (user experience), simply describing it in text won’t justify how amazing your product really is. You can take screenshots of the open app so readers can better appreciate the qualities of your product.


Aside from videos, what better way to demonstrate tutorials than using screenshots and combining these with descriptive texts.

An example might be teaching an employee how to send an email on their iPhone. Can you imagine creating a tutorial on that with text alone? Imagine the difference if you have screenshots along with this texts.

Highlighting something

If you are reviewing a document or image on your phone and would like to highlight a problem or point that you see on the screen, try taking a screenshot and attaching it to an email where you describe what you are seeing and the changes. This helps the recipient visually see what you see and maybe even fix it.

Troubleshooting or showing errors.

Instead of writing down any problems you’re seeing on your iPhone and describing it to your support team through text, wouldn’t it be much better for both parties if you showed them a screenshot of the error?

Not only can this save time but it also zeroes out the chances of misinterpretations or false assumptions, since your support team can see the actual error themselves.

Contact us if you have any inquiries or even suggestions. We look forward to hearing from you.

Published with permission from Source.

Topic iPhone
February 6th, 2014

iPhone_Feb03_BThrough iPhone apps, you can dramatically enhance the usage of your mobile device. You’re able to record video clips, share files seamlessly with other devices, and even create to-do lists to help organize your day-to-day priorities. The iPhone is an especially powerful tool when it comes to increasing your productivity, especially when you install apps.

1. Apple Pages

Word processing apps are considered as a necessity nowadays, especially if you are away from the office on a regular basis. For $9.99, Apple Pages is perhaps the least expensive word processing app out there.

Like any other word processing software, this app lets you edit, format, update, and share your word documents easily across a multitude of Apple devices using iCloud. With Apple Pages, you can definitely save time in making and sharing documents.

2. Evernote

Evernote has become a favorite because of its capability to capture and store information in a very efficient manner.

Evernote allows you to take and save videos, images, websites, ideas, and just about anything you want to capture in the Web. Anything you capture is immediately synced to your other devices, so all your data is organized in a single location for easy viewing and retrieval.

What makes Evernote so popular is the fact that it can be downloaded for free from the App Store. You can also sign up for the business version that has extra collaboration features, along with extra features and enhanced functionality.

3. Dropbox

Ever dreamed of an online-storage platform where you can store and retrieve your files wherever and whenever you want? If so, then Dropbox is the perfect solution.

Dropbox lets you access and share files from other devices from your iPhone. This app is a great storage app because it lets you access your files even without an Internet connection. For many business owners, there is no need to carry a bulky external hard-drive because Dropbox gives at least 5GB free space for new users.

4. Wunderlist

Remembering a long list of things to do in a day can be rather annoying and stressful. Fortunately, there is Wunderlist, a project planning app that makes planning and listing more fun. It is actually a free cloud-sync task manager that allows you to organize your ideas and share them easily across different platforms.

You can list all the things you need to do for the next day and for the upcoming days or weeks. This app can definitely help by reminding you of the things you need to accomplish in a specific timeframe.

5. OmniFocus 2

This is a standalone app for your iPhone. OmniFocus 2 includes nifty features like voice notes and picture attachments, diagram making, and task searchability. The ‘forecast’ option lets you take a look at your daily and weekly tasks ahead at a glance. Productivity nerds will definitely like this app for the fact that the beauty of its interface matches its brains.

While it is a tad bit expensive at $19.99, it is probably the only task manager you need. With an easy to use interface and powerful features, it can do almost everything except run your business!

6. Bento

If you are on the lookout for an all-around organizational app for your business, check out Bento. This app offers 25 different database templates designed to fit many subjects, including event planning, project planning, and contact organizing. All the templates can be tweaked to your own liking.

Bento allows you to keep track of all of the things going on with your life. Everything in this app can be synced with other devices so that tracking progress in your daily tasks can be easily accessible.

If you’re looking to increase your productivity, then these iPhone apps will surely be a game changer for you. Not only will you be able to better organize your business and workflow more easily, you can also use these in organizing your personal activities.

Not what you’re looking for?

If you’re looking for more apps to help you with your business needs, then give us a call and we’ll give you a helping hand to find all the help you need.
Published with permission from Source.

Topic iPhone
November 14th, 2013

Each year, when Apple releases a new version of their popular mobile operating system - iOS - users get excited about the new changes and features that are introduced. The newest version of iOS - iOS 7 - brings with it some great new features. It's not all good news however, as some users are confused over the new changes introduced to the calendar app.

Here is an overview of how to easily get about in the new calendar app introduced in iOS 7.

Transition between weeks, months and years

2013Nov14_iPhone_BWhen you open the calendar app you will automatically see a weekly view across the top, with events for that date listed below. This can be useful but many users also want to be able to see events on a monthly basis, or upcoming events in another week. Here are some tips to help you navigate your calendar:

  1. Switch between weeks by flicking to the left (forward one week) or to the right (back one week) on the dates at the top of the screen.

  2. Tap on the date at the top of the bar to switch to that date. If the day is in another week, swipe the week bar until you see the day and then tap on it. You can also switch to the previous or next day by swiping to the left (for next day) or to the right (for previous day).

  3. To switch into a monthly view, press on the month at the top of the calendar and you will zoom out to a month view. You can switch months just like years, by flicking to the left or right.

  4. To switch into the year view first tap on the month, and then the year at the top of the screen.

Can you see a list of all events?

A feature many users found useful in older versions of Calendar was the list view. By switching to this view, you can see your upcoming events in an easy to read list. At first glance, it appears that Apple has done away with this feature. While Apple did change the functionality of this feature, they didn't do away with it completely. It can still be accessed by tapping on the magnifying glass at the top-right of the screen. You will see the calendar zoom in and display only a list of events. You can't however change, add or modify events from this view. Instead you have to do this from the day or week view.

If you are looking to learn more about iOS 7 and how devices like the iPhone can be used in your business, please contact us today.

Published with permission from Source.

Topic iPhone
October 16th, 2013

iPhone_Oct16_BStop for a minute and think about Apple's mobile devices, like the iPhone and iPad. It's hard to believe that the iPhone was first released in 2007 as it really feels like it has been around for more than a decade at least. On almost a yearly basis, Apple has introduced a new version of the operating system - iOS. In September, iOS 7 was released bringing with it some pretty drastic changes.

Here is an overview of the new features and changes that were introduced when iOS 7 launched.

A totally new look If you've updated to iOS 7 you will already know that it looks different, with virtually nothing left from the older versions. The changes made include different icons, typeface (font) and even a new color scheme.

In general, Apple has gone with a bolder look with icons that stand out and are visually different from previous versions of iOS. This new look will take some time to get used to, but reports are that users who updated back in September seem to like it.

Control Center A feature missing from older versions of iOS is the ability to quickly access your phone's settings. iOS 7 solves this by introducing the Control Center, which can be accessed from anywhere by swiping up from the bottom of the screen.

Control Center is where the most popular settings can be found and modified, and includes buttons to turn Wi-Fi on or off; set the brightness; turn on/off Airplane mode; change songs; and even access popular apps like the camera.

Multitasking Even though multitasking has been a feature in previous versions of iOS, it felt largely half baked. iOS 7 improves this by allowing you to quickly switch between open apps by sweeping your finger over the screen. You can close open apps by pressing on the image and flicking away from you.

Multitasking will also learn what your favorite apps are and keep them open in the background so they can be accessed quickly and easily. This has proven to be a helpful feature for business users who use multiple apps at the same time.

Notifications Center In iOS 7 the Notifications Center has been made even more useful. The biggest change being that your notifications are separated into three different views: Today, All and Missed. The Today view displays information like appointments, weather and other important tasks. The Missed view shows missed calls, texts, shares, etc.

AirDrop AirDrop has been a feature in the desktop version of Apple's Operating System for a couple of years, and is now available on devices running iOS 7. If you are unfamiliar with AirDrop, think of it as a program that allows you to share essentially anything in your phone with nearby users without being connected to the Internet.

If you store files on your phone or tablet you can now easily share files with other Apple device users without having to attach them to an email or upload to a cloud storage provider. One great way to use this is to store presentations on your iPad, and when you need a projector share your work with a computer (as long as it is a Mac) connected to a projector. No having to fumble with cords.

As with most iOS updates, some features may not be available on all products. If you are looking to learn more about iOS and how to use it in your business, please contact us today.

Published with permission from Source.

Topic iPhone
September 18th, 2013

iPhone_Sep16_BSeptember 10 was an interesting day for Apple fans, as the company held their annual unveiling of the new iPhone. But, this launch event was a bit different from past ones in that not one but two new devices were introduced. This marks the first time Apple has launched two iPhones and the immediate question concerns what makes these devices different.

Below is an overview of the two different phones recently launched by Apple.

The iPhone 5c Some joke that the 'c' stands for 'cheap', and that's just what this phone is. Kind of. Here's what we know:

  • Size - The 5c comes in at 4.90 inches tall by 2.33 inches wide. This means the device should have no problem fitting into pockets and using with one hand.
  • Processor - The processor on the 5c is the same one found in the 2012 version of the iPhone 5, and should have more than enough power and memory to cover all user needs.
  • Storage - There are two versions of the 5c, one with 16GB of storage and the other with 32GB of storage.
  • Display - There is a 4 inch Retina display on this device, the same as the 2012 version of the iPhone 5c.
  • Body - This is possibly the biggest change compared with other iPhones. The body of the 5c is made from plastic, and is in one piece - there are no seams or lines.
  • Price - In the US, the 16GB 5c is USD$99 with a two year contract and the 32GB is USD$199 on a two year contract. If you buy the phone unlocked - without a plan, the 16GB model will cost you USD$549.
The iPhone 5s Does the 's' stand for 'supreme'? Maybe. This new device is Apple's high-end smartphone. Here's what we know:
  • Size - The 5s is slightly smaller than the 5c, coming in at 5.87 inches tall and 2.31 inches wide. To many, this isn't a noticeable difference as both phones will fit into most pockets and fit comfortably in the hand.
  • Processor - The 5s will get a new processor - the A7. This processor is supposedly two times faster than the one found in the 2012 model, which means it will be able to handle pretty much everything you can throw at it, and then some.
  • Storage - There are three different versions of the 5s: One with 16GB of storage, one with 32GB and one with 64GB. Aside from the amount of storage, there are no other differences.
  • Display - The display is the same as last year's model and that found in the 5c - a 4 inch Retina screen.
  • Body - The body is similar to the 2012 version with a metallic body made from aluminium.
  • Price - In the US, on a two year contract, the 16GB, 32GB and 64GB will cost USD$199, 299 and 399 respectively. If you want to buy the phone unlocked and not on contract, the cost is USD$649, $749 and $849 for the 16GB, 32GB and 64GB versions.
Which is better? It is hard to say which device is better. When compared purely on technical specifications, the 5s is the more impressive device. That being said, most small to medium businesses don't look solely at the tech specs, instead focusing on price and usability as well.

When it comes to price, the 5c - on contract - is hard to beat. It has more than enough processing power to handle nearly any task and usability should be the same as previous versions of the iPhone. The only worry is the actual durability - while Apple is known to produce high quality devices, the type of case used on the 5c is new, so whether this will be as durable as the 5s will remain to be seen. That being said, putting a case on it will likely negate any issues.

When can I get my hands on one? If you are looking for a new phone, pre-orders for the iPhone 5c started September 13, with first delivery scheduled for September 20. Knowing how popular Apple's products are, there may be a bit of a wait for delivery.

The 5s will be available to order from September 20, with first delivery likely being in late September to early October.

If you are looking to learn more about these devices, please contact us today to see how we can help.

Published with permission from Source.

Topic iPhone
August 21st, 2013

iPhone_Aug19_BThe iPhone is widely considered by both business and private users as the must have mobile device. There are different reasons as to why people consider it an important device, one of the more common being the apps. With well over 700 million available, there is literally an app for everything. One of the potentially useful type of apps for business users are ones that allow you to scan documents.

Here are five apps that businesses can use to turn their iPhone into a scanner.


This full feature app lets you scan all sorts of documents from business cards to receipts and even images. It can also scan text documents and turn them into an editable digital version so you don't have to retype them.

When the image, document, etc. is scanned they can be exported to a number of different online services like Evernote, iCloud, Dropbox and even Google Drive. You can find this app on the iTunes store for USD$9.99.

Scanner Pro

This app allows users to scan text documents and images and store them as either JPEGs  or PDFs. The interface is quite intuitive with grid lines that make it easy to line up documents and is quite quick. You can also scan multiple pages of documents and the app will clean up the text and shadows then merge them into one file.

When you scan the documents you can choose to: Store them on your iDevice, email, or print them. You can also upload to Dropbox, Evernote and Google Drive. The one downside with this app is that you won't be able to edit the items you scan. It can be found here on the iTunes store for USD$6.99.

Genius Scan

The biggest thing Genius Scan has going for it is that the basic version is free. You can scan documents and images and save them as JPEGs or PDFs and email them or store them on your device. The app has some pretty cool features including the ability to detect and alter perspectives to make scanned documents easier to read.

If you upgrade to the + version you will be able to send documents to Box, Evernote, Google Drive, SkyDrive and if it's a receipt you can send it to Expensify. You will also be able to print directly to any printer that supports AirPrint. You can find the free app on the iTunes store, and upgrading to the + version is done in the app for USD$2.99


This app has a unique feature that the other apps lack: It allows you to take three pictures of the same document and will combine them into one document to provide the best quality image. As with most of the other apps, you can scan and save documents as PDFs or JPEGs. You can also save them on your phone and email them or print them on a AirPrint enabled device.

The one downside of this app is that there is no integration with cloud storage apps like Dropbox or iCloud. What you will have to do is store the file on your phone and open it with the app, then save it. You can find the app on iTunes store for USD$1.99.

Doc Scan Pro

This app is aimed at users who need to scan documents with numerous pages into either PDFs or JPEGs. Using advanced detection algorithms it can pick up where a book or document page's curve and will separate the pages, scanning them separately. You can then customize how bright they are and the contrast to create the best looking scan. Because it is largely meant for longer documents, it can scan quickly and will put the documents into their own folder.

You can email the finished scans, or upload them to cloud storage apps like SkyDrive, Box, Dropbox, Evernote, Google Drive, iCloud. You can also print them on an AirPrint enabled device, or send them to your computer over Wi-Fi. You can find the app on iTunes for USD$1.99.

If you would like to learn more about the iPhone and all the apps, please contact us today.
Published with permission from Source.

Topic iPhone
July 24th, 2013

iPhone_July22_BLove it or hate it, email is one of the most essential components of business communication. Sure, it enables nearly instant communication, but it has also led to people often expecting replies immediately. You can be sure that the number of emails you receive will continue to increase, it may even overwhelm your inbox. If you use the iPhone's Mail app, this could be an issue - no one wants to scroll past hundreds of emails to find the one important one. Luckily, there is a feature of Mail - VIP Inbox, that could help.

What exactly is VIP Inbox? The VIP Inbox is a feature that allows you to set certain people as 'very important'. When they send you an email, it will be automatically highlighted and easier to see. They will also be viewable from a specific Inbox or folder within your main Inbox. The emails aren't moved, or duplicated, they are just easier to see. This is a great feature for users who receive a large number of emails, most of which are less than important, or users who have too many emails and tend to lose important ones from specific senders, clients, employees, etc.

When you activate this feature, you can set who is a VIP, and even set specific notification sounds and settings, which will make emails from these people stand out when you receive them. You can then select this Inbox when you open the Mail app and then view only emails from VIPs.

How to establish VIP Inbox If you would like to set up a VIP Inbox, you can do so by:

  1. Opening the Mail app on your iDevice.
  2. Tapping on the blue circle with the white arrow.
  3. Selecting Add VIP and selecting a contact who you would like to be a VIP. If their name is grey, it means they cannot be added as a VIP, and this is likely because you don't have their email address.
Contacts you select will be automatically registered as a VIP, and any future emails should be labeled as such. Once you have finished selecting your VIP list, you should customize the notifications associated with this Inbox. This can be done by:
  1. Taping on Settings on your iDevice.
  2. Selecting Notifications followed by Mail.
  3. Tapping on VIP.
From here you can customize:
  1. Alert Style - You can select from None, Banners, Alerts. None will display no notification when you get a new VIP mail, Banners will display a message at the top of your phone which will fade, and Alerts will display a pop-up window that requires an action.
  2. Badge App Icon - Will display the icon at the top of your device when you get an email. Slide this to On if you want the icon to be displayed.
  3. New Mail Sound - Allows you to pick a sound that will play when you get a new VIP email. It is a good idea to pick something different from the usual Mail notification sound.
The key factor to be aware of here is that this will not clean your Inbox. What it will do is enable you to better track emails from important contacts. From here, you can focus on reducing the number of emails in your Inbox.

If you would like to learn more about this feature or how the iPhone and iPad can help improve the way you work, please contact us today.

Published with permission from Source.

Topic iPhone
July 2nd, 2013

Office365_July2_BThere are a number of important tools that business owners, managers and employees use on a regular basis. One of the increasingly important tools is the mobile phone. Many people have come to rely on Apple's iPhone but one issue is that it has never worked that well with Microsoft's Office. Until recently that is.

On 14 June, 2013, Microsoft launched Microsoft Office Mobile for the iPhone, on Apple's App Store. For Office, and Office 365 users, this app has been a long time coming. The question is, does it live up to expectations?

About Microsoft Office Mobile app First off the good news: The app is free for iPhone users. The main aspect to be aware of with this app is that it's not meant to replace Microsoft Office on your desktop. It's more of a companion app which extends where and how you can use or interact with Office.

You can open, edit and create Word, PowerPoint, and Excel documents, which are shown in their original format and automatically resized to fit the device's screen size. From the documentation we've seen, the app has support for charts, animations and shapes, which means that documents created on your computer should be the same as on your iPhone. This certainly makes the app enticing to Office users, especially those with Office 2013.

As with all companion apps however, there are some caveats that make this app less than perfect.

Caveat 1: The app requires an Office 365 subscription In order for this app to work, you will have to have an Office 365 subscription to either: Office 365 Home Premium, ProPlus, or one of the business offerings that incorporates the Office desktop suite e.g., Office 365 Midsize Business. How this works is that the app is tied into a SkyDrive or SkyDrive Pro account, which is the same account used for your Office 365 subscription.

If you or your company has an Office 365 subscription and the Office 2013 desktop software, this app will be useful to you, as you will also be able to open and save files to the cloud (SkyDrive) and share them through Mail. If you don't have an Office 365 subscription, you will have to upgrade your plan, which will involve making some changes if you don't have Office 365.

Caveat 2: It's only for the iPhone The app is currently only available in the iPhone format. It will run on the iPad, but the app will only show in the iPhone's screen size, making it harder to use on the tablet. This may be a problem if you want to use the iPad for presentations, or work on other Office documents while on the go.

There is no word on when, or if, there will be an iPad app, or an Android app for that matter. If you would like to learn more about how Office 365 can help make your business more efficient, or what you can do with it, please contact us today.

Published with permission from Source.

Topic iPhone
June 26th, 2013

iPhone_June25_BCell phones are among the most useful devices for anyone in business. One downside of phones, and indeed all technology, is that there are sometimes issues along the way and eventually your device will inevitably break. In an effort to solve this, or at least prevent you having to pay full price for a new device if something goes wrong, many developers offer warranty programs. If you bought an iPhone 5 last year, your warranty may soon be expiring, and if your device is not working properly then it may be a good idea to get it fixed now. The question is, what are some common iPhone faults?

Below are five common defects users have noted with the iPhone 5, and what you can do about them if your phone is still on warranty.

How to tell if your device is still covered by the warranty If you bought an extended warranty for your device, you can check its status by visiting Apple's Service and Support Coverage page. You will need to enter your device's hardware serial number, which can be found by selecting Settings followed by About and General. If you scroll down, you should see it near the bottom of the menu screen. Enter the number in the website and click Continue to see details regarding your warranty.

Common iPhone defects

  1. Broken sleep button - It's not uncommon to have the sleep button (power button) become sticky over time. It may then stick down, basically making it impossible to turn your device on or off, or restart it. This can obviously be inconvenient. If your device's power button is broken, you should get it replaced.
  2. Home button isn't working - The Home button is an integral part of the iPhone, and it can malfunction over time, such as not responding when it's pressed. However, If the screen is slow to respond when the button is pressed, this likely isn't a hardware issue, so Apple may not replace the device unless the button is physically broken.
  3. Light leakage - Some users have reported that light appears to 'leak' from the device's power port in dim rooms. This isn't supposed to happen, and Apple should replace or fix the device if it is still under warranty.
  4. Rattling - There have been reports of some iPhones rattling when lightly shaken. This is likely because the battery hasn't been connected properly. Assuming you haven't dropped the device, of course, if you bring it into an Apple store, the company should replace the device.
  5. Unresponsive touchscreen - The touchscreen is the most important component of the device, and if this stops working it is a fairly big issue. There are numerous reasons as to why this could happen, so contacting Apple immediately may shed some light on why your phone isn't working properly.
What should I expect if I get my device fixed while on warranty? If you notice that your device has one of these problems, and it is still on warranty, it is advisable to set up an appointment with Apple, or take your device into the nearest Apple store or retailer. Technicians will usually look at your phone and determine if this is an issue that is covered by warranty. If it is, they will either fix or replace the device.

In many cases repairers will also wipe the device to ensure it's not a hardware issue. This means that all of your installed apps, information, and files, as well as pictures and music, etc., will be erased. Before you send your phone away to be fixed, you should back up what you can, either through iCloud, or by transferring what you want to save off of your device using iTunes.

You should also be aware that if you have tampered with the device e.g, jailbroken it, or taken the case off, Apple does reserve the right to nullify your warranty, meaning they won't cover any repair costs.

If you are looking for more information about the iPhone's warranty and repairing your device, please contact us today.

Published with permission from Source.

Topic iPhone