I’ve had some great customer service in the past but nothing like I experienced today from Stephen Faulkner with Cybernut Solutions. I needed some IT help and when I called Stephen, he graciously calmed my anxiety and talked me through the solution even though I later found out that he was in the Philippines. Now that’s going the extra mile for a client. Stephen….you rock!
Excellent Personal attention and response time to needs. Larger companies lose track of small private businesses, not so with Cybernut Solutions. I have chosen to work with Stephen because of my faith in his skills, his employees and his expertise with healthcare privacy concerns.
I use Cybernut Solutions to for all of the IT needs for my small business. Stephen and his team have always offered great solutions, reliable service, and competitive pricing. We recently switched our entire phone system to VOIP with Stephen’s help and we could not have made the transition without him. In addition to managing our phone system, Cybernut provides our hosted exchange email service and assists us with all of our hardware and software for the office. I highly recommend Stephen and his team!
Stephen Faulkner and Cybernut Solutions has been our lifeline for IT service. He and his company have helped us in every aspect of our business–PCs, servers, FTP programs, website, sound troubleshooter for our dictation voice files. They are quick, accurate, on-the-spot for everything that we have needed as far as IT. I can rest at night knowing that our small business has all of our IT equipment backed up and operating smoothly…for more than 10 years now. I have recommended his company to all of our independent contractor transcribers and other business associates that I have known over the years. You can TRUST Cybernut Solutions to solve your problems.
Stephen has always provided my company with reliable, timely and cost effective IT support. I believe Stephen has a great concept of the details as well as the big picture IT needs for my firm. He has helped us avoid IT disasters and timely and effective dealt with any that have occurred. I recommend Stephen to all of my clients and friends.
As our IT Network System Provider, Cybernut Solutions not only provides and supports our PC’s and associated peripherals, but also our Local Area Networks (LAN) and Wide Area Networks (WAN). They handle all software changes/updates that need to be implemented. Stephen is efficient, organized, trustworthy, and very dedicated to his work. I have every confidence in knowing that when I call Cybernut Solutions, the job will be handled correctly and in a timely manner.
The bank has utilized the services of Cybernut Solutions for the last 14 years. On July 1, 2008 we executed a contract with Cybernut to be our IT Network System Provider. As we witnessed both the growth and maturity of Cybernut, we became more and more confident that they were an organization that would provide us with excellent support as our technology needs evolve. We have found Stephen Faulkner to be a man of integrity and commitment. His leadership skills and desire to provide us with the best service possible has become a valuable asset of our Bank. He also strives to ensure that our needs are addressed in the shortest time frame possible. I am extremely comfortable in recommending Cybernut Solutions as an IT Network System vendor and support group. I believe given the opportunity, Stephen Faulkner and his organization will be as considerate of your needs as he is ours.
I first met Stephen in 2001, at the medical clinic that I worked for. He has been taking care of the computer systems there since I started there, and is continuing to do so. Stephen and his team are very knowledgeable. He is willing to work with those who are both comfortable and uncomfortable with computers. He is easy to get a hold of if need be and quick to respond to any problems that may occur. He is also a great guy, very professional and reasonable. I would highly recommend Stephen and his company.
Stephen and his team at Cybernut Solutions have been taking care of our I.T. requirements since 2003. He supports us, rescues us, and is always readily available to help us through our technology and computer needs. Not only is his service second to none, but his warmth and kindness have helped ease us through the ever changing world of technology. I would not hesitate to refer Cybernut Solutions to any business.
Cybernut Solutions is tremendously responsive. When you have an IT problem, you really can’t afford to wait without experiencing a severe impact to productivity. Cybernut has saved us many times and, at the same time, did so in a fair and economical way, looking for the best solution for the client – not the solution that costs the most. There is no one better.
Cybernut has been our solution for all things IT since 2003. They completely revamped our network, updated all of our hardware, and implemented several software applications that have proven tremendously effective for our business, and I know we can continue relying on their help desk and monthly maintenance to keep us in tune. Their expertise has delivered a positive impact to our bottom line and allows us to maximize the use of our internal resources in other areas.